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Knowledge Base (11-20160911-01)

Chronic Clinic Tasks (Download PDF version of the article here) Watch Video:   Instructions: A new referral option has been added to the following forms: electronic progress note, narrative progress note, history document, extended medical history document, physical document, intake screening, and the chronic clinic form (at the end of the workflow) from the Nurses’ […]




Knowledge Base (KB11-20160711-01)

Challenge/Problem: Only primary note is syncing from Offline MAR to online MAR distribution grid Solution: We enhanced the Online MAR distribution grid to show unlimited notes synced from the Offline MAR. Published:  07/11/12016 Resolved: 07/11/12016




Knowledge Base (KB33-20160701-02)

Enhancement: Integration with Spillamn JMS versions 4.x and 6.x Solution: Our inmate import service became two way communication system. Now we are able to connect to Spillman JMS system  and run query against the database and pull all required inmate information. No need to configure any hardware or software on the JMS side. All the processes are […]




Knowledge Base (KB11-2016107101-01)

Enhancement: Responsive Inmate search functionality. Solution: We are excited to announce our new search functionality. Search results are displayed dynamically right after typing first letter of the first or last name. Also, we have built shortcuts to order a medication, start new progress note, view picture and more right from the search results. Published:  07/01/12016 […]




Knowledge Base (KB22-20151119-01)

Challenge / Problem: The reorder feature on the OfflineMAR was allowing medications to be reordered but when sent over to the pharmacy it appears as a new order. Solution: The update the reorder feature, the OfflineMAR will set the medication status to Refill and then the drug order form will display this status letting the […]




Knowledge Base (KB22-20151119-02)

Challenge / Problem: Facility staff are able to pass medications for sessions that were not originally selected. For example, if 0600 med pass session was selected, they could pass medications for the 1800 med pass session. This presents a risk as the user could accidentally initial the med for the wrong med pass. Solution: Add […]




Knowledge Base (KB22-20151119-03)

Challenge / Problem: New configurations of the OfflineMAR application had some issues syncing the inmate photos. The administrators would need to manually set a configured sync date back to 2012 to get the inmate photos to sync to the tablet. Solution: Updated the sync process to properly update the photo sync date with each sync […]




Knowledge Base (KB11-20151119-01)

Challenge / Problem: Medications that are discontinued early due to cancellation of the medication or the inmate has left the facility were not getting put onto the drug order form to notify the Pharmacy. Solution: Updated the solution to pull all discontinued medications that met the criteria and put them on the drug order form. […]




Knowledge Base (KB44-20150917-03)

Challenge / Problem: Detainee isn’t showing up on the Active Detainee list. It’s possible that the detainee has been entered under two different numbers. Try searching under the last name using the “Search for Detainee” option. You’ll want to look under both lists, “Detainee Information” and “Released Detainee View” to determine which detainee number is […]




Knowledge Base (KB11-20150909-03)

Challenge / Problem: Manually deactivating an inmate doesn’t properly clean up the inmate medications and tasks. Whenever an inmate is deactivated (inmate is released from the jail) all the current medications and tasks should be completed or discontinued. If they are not, then it could cause a problem if they are readmitted back into the […]




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