Support

This Customer Support Guide details our support services, contact information, and best practices for contacting support to ensure quick response and issue resolution.

 

The DetainEMR Web site (http://www.DetainEMR.com) provides a wealth of information at your fingertips. Refer to the following online resources before you contact DetainEMR Customer Support.
In addition to the above Web site supports, DetainEMR has phone support services. Call center operates a 24 hour/7 day-a-week telephone, email & remote support service that is staffed to handle any issue or question for the EMR system that we have developed and support. Phone calls are handled directly by our knowledgeable staff ensuring a quick and accurate response.

Call-Center : 309-691-9300 (24/7 Support line)
 

support-icon-website http://www.DetainEMR.com/support/
Knowledge Base Browse how to articles and search for solutions to common questions at http://www.DetainEMR.com/KB
or
Documentation Review and Download the latest Product documentation online
Download TeamViewer Full version
Download Team Viewer
Online Remote Desktop


AIMM Events

July 2021
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June 28, 2021 June 29, 2021 June 30, 2021 July 1, 2021 July 2, 2021
July 5, 2021 July 6, 2021 July 7, 2021 July 8, 2021 July 9, 2021
July 12, 2021 July 13, 2021 July 14, 2021 July 15, 2021 July 16, 2021
July 19, 2021 July 20, 2021 July 21, 2021 July 22, 2021 July 23, 2021
July 26, 2021 July 27, 2021 July 28, 2021 July 29, 2021 July 30, 2021