Support

This Customer Support Guide details our support services, contact information, and best practices for contacting support to ensure quick response and issue resolution.

 

The DetainEMR Web site (http://www.DetainEMR.com) provides a wealth of information at your fingertips. Refer to the following online resources before you contact DetainEMR Customer Support.
In addition to the above Web site supports, DetainEMR has phone support services. Call center operates a 24 hour/7 day-a-week telephone, email & remote support service that is staffed to handle any issue or question for the EMR system that we have developed and support. Phone calls are handled directly by our knowledgeable staff ensuring a quick and accurate response.

Call-Center : 309-691-9300 (24/7 Support line)
 

support-icon-website http://www.DetainEMR.com/support/
Knowledge Base Browse how to articles and search for solutions to common questions at http://www.DetainEMR.com/KB
or
Documentation Review and Download the latest Product documentation online
Download TeamViewer Full version
Download Team Viewer
Online Remote Desktop


AIMM Events

October 2020
Monday Tuesday Wednesday Thursday Friday
September 28, 2020 September 29, 2020 September 30, 2020 October 1, 2020 October 2, 2020
October 5, 2020 October 6, 2020 October 7, 2020 October 8, 2020 October 9, 2020
October 12, 2020 October 13, 2020 October 14, 2020 October 15, 2020 October 16, 2020
October 19, 2020 October 20, 2020 October 21, 2020 October 22, 2020 October 23, 2020
October 26, 2020 October 27, 2020 October 28, 2020 October 29, 2020 October 30, 2020