Support

This Customer Support Guide details our support services, contact information, and best practices for contacting support to ensure quick response and issue resolution.

 

The DetainEMR Web site (http://www.DetainEMR.com) provides a wealth of information at your fingertips. Refer to the following online resources before you contact DetainEMR Customer Support.
In addition to the above Web site supports, DetainEMR has phone support services. Call center operates a 24 hour/7 day-a-week telephone, email & remote support service that is staffed to handle any issue or question for the EMR system that we have developed and support. Phone calls are handled directly by our knowledgeable staff ensuring a quick and accurate response.

Call-Center : 309-691-9300 (24/7 Support line)
 

support-icon-website http://www.DetainEMR.com/support/
Knowledge Base Browse how to articles and search for solutions to common questions at http://www.DetainEMR.com/KB
or
Documentation Review and Download the latest Product documentation online
Download TeamViewer Full version
Download Team Viewer
Online Remote Desktop


AIMM Events

May 2021
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April 26, 2021 April 27, 2021 April 28, 2021 April 29, 2021 April 30, 2021
May 3, 2021 May 4, 2021 May 5, 2021 May 6, 2021 May 7, 2021
May 10, 2021 May 11, 2021 May 12, 2021 May 13, 2021 May 14, 2021
May 17, 2021 May 18, 2021 May 19, 2021 May 20, 2021 May 21, 2021
May 24, 2021 May 25, 2021 May 26, 2021 May 27, 2021 May 28, 2021
May 31, 2021 June 1, 2021 June 2, 2021 June 3, 2021 June 4, 2021